Patient And Insurance Writeoffs from AR Summary

1. Click Billing, then AR Summary.

2. Enter the patient's last name to find the patient or the Patient ID.

3. Click on a claim to write off.

4. Determine if you are writing off insurance or patient balance by looking at the claim columns Insurance Balance and Patient Balance.

5. Click Writeoff at the top right of the screen.

6. Select patient balance write off all or a fixed amount or insurance balance all or a fixed amount.

7. Select a group or PW for patient writeoff or OA for Insurance Other adjustment

8. Select a PW reason code for the Patient balance writeoff.

9. Click Submit.